![]() Sometimes, users may panic right away once their device appear unable to turn on. The next step that you should do in this situation is to ensure that you do one important, yet overlooked step: charge the phone. If that doesn’t work either, you have to replace the charger, cable, or both. ![]() If you have another Samsung device, try to use the charger and cable to charge it to see if it still works. Lastly, you’ll want to ensure that the charger is working too. If there’s too much movement after inserting the cable, you may have a damaged charging port. When inserting the USB cable to the port, the connection should be firm and must have very little mobility. For the USB cable and USB charging port, you also need to look for signs of damage or corrosion.Ī bent pin/s inside the charging port will prevent charging so your phone will eventually die due to lack of power. If your Samsung Galaxy refused to power back on after dropping it, visit your local Samsung store or Service Center so it can be checked. If your phone was dropped or exposed to water or moisture, it may also be hiding damage internally, which unfortunately can’t be known for sure unless a more thorough check is performed. A physically compromised phone may have internal damage that can prevent it from booting up. The first step in troubleshooting this issue is to check for obvious physical damage on the device, USB cable, and charger. Verify device and charging accessories don’t have damage.Learn what to do to fix this by following our suggestions below. There are a number of possible reasons why your Samsung Galaxy phone may not turn on.
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